Over 1,200 Businesses Worldwide Now Trust “Happilee” for WhatsApp Automation – NeoITO Infotech Celebrates Major Milestone

Trivandrum, India — June 17, 2025 — NeoITO Infotech, a leading innovator in full-stack product development, proudly announces that Happilee, its flagship CPaaS-based WhatsApp automation platform, has surpassed 1,200 clients worldwide, solidifying its place as one of the fastest-growing customer communication tools in the market.

Since its launch, Happilee has quickly gained traction among startups, SMEs, and enterprise brands for its intelligent automation, real-time engagement tools, and seamless CRM integrations — all wrapped into a powerful yet easy-to-use platform.

A Fast-Growing SaaS Product with Deep Roots in India

While Happilee’s client base spans multiple countries, the platform’s strongest footprint remains in India, with over 70% of its customers operating across major cities and emerging digital hubs in the country. Its widespread adoption in sectors such as eCommerce, education, healthcare, fintech, and logistics highlights the growing need for conversational commerce.

“It’s exciting to see how Indian businesses, especially in Tier 2 and Tier 3 cities, are embracing WhatsApp as their main channel for marketing and customer communication,” said Mr. Faiz Mohamed Haneef, CEO of NeoITO Infotech. “Happilee is enabling them to automate, personalize, and scale with ease — all without burning through their budgets.”

What Makes Happilee the Go-To Platform for WhatsApp Marketing

Happilee isn’t just another chatbot tool — it’s a comprehensive customer communication hub packed with features that drive efficiency and conversions:

• Smart AI Chatbots: Fully customizable WhatsApp bots that automate lead capture, support, FAQs, and follow-ups.
  
  

• Bulk Broadcast Messaging: Schedule and send promotional messages, alerts, or reminders to thousands of contacts at once.
  
  

• CRM Integrations: Native integrations with Zoho, HubSpot, Salesforce, and more to centralize customer data and automate workflows.
  
  

• Shared Multi-Agent Inbox: Allows teams to manage WhatsApp conversations collaboratively in real-time with tagging and escalation tools.
  
  

• Real-Time Analytics: Campaign reports with open rates, click-throughs, and lead behavior insights.
  
  

• Multilingual and Compliance Ready: Ensures personalized, policy-compliant messaging in multiple regional and global languages.

Trusted by Brands Across the Globe

The platform has earned the trust of D2C startups, coaching institutions, healthcare providers, and even financial advisors looking to improve customer touchpoints without inflating support costs.

“We started using Happilee six months ago, and our customer engagement on WhatsApp has more than doubled,” said Arun Lalit, founder of an online education brand in Mumbai. “It’s user-friendly, insightful, and perfectly integrated with our CRM.”

“Happilee gave us the power to send bulk updates to thousands of customers in seconds — something we used to take hours for before,” shared Reswin Ali, operations manager at a logistics startup in Dubai.

From Trivandrum to the World

NeoITO Infotech, with its base in Trivandrum, has transformed from a regional tech innovator to a global SaaS player. The success of Happilee not only validates their product-first approach but also places them among the top-tier CPaaS providers in the world.

The company plans to roll out voice messaging, in-app payment collection, and AI-driven campaign personalization in the coming quarters as part of its ambitious product roadmap.